Data Protection and Security

1. HiShop declares that we process Customers’ personal data in accordance with all relevant laws and regulations.

2. HiShop declares that personal data is processed using appropriate technical and organizational security measures.

Data Collected on the Website

1. HiShop recognizes the Customer’s right to confidentiality and is committed to protecting your privacy. Personal data is provided voluntarily and is necessary to utilize the full functionality of the Website. HiShop uses the collected information to provide a superior shopping experience and to communicate regarding products, services, and promotions.

2. During registration, the Customer completes the form with the following information: full name, exact delivery address, phone number, and email address. Customers participating in the loyalty program may also provide or link their member details during this process.

3. During registration, the Customer has the right to opt-in to receive promotional emails and offers. If consent is given, HiShop will send relevant communications, including newsletters. The Customer may at any time choose to unsubscribe to prevent further communications.

4. The Customer consents to the processing of their personal data by HiShop, and by authorized entities acting on our behalf, solely for the purpose of fulfilling the Order.

5. Payment Information: All credit card and payment details are processed securely through an encrypted, third-party payment gateway. HiShop does not collect, process, or store your full credit card number or CVV2 code on our servers.

6. If the Customer contacts our Helpline or customer service, they consent to the potential recording of phone calls for quality assessment and service improvement.

Purpose of Data Collection

1. All data provided shall be processed by HiShop for the fulfillment of Orders and to ensure seamless contact between the Customer and HiShop.

2. The Customer’s data may be used to send commercial information, depending on the consent given during registration. The Customer may withdraw their consent at any time by updating their account settings or contacting customer service.

3. Data collected automatically (such as cookies) is used to maintain the active session after logging in. This data does not allow for personal identification, and personal data is not processed or stored by these means.

Right to Check, Modify, and Remove Personal Data

1. The Customer has the right to access the content of their data and to amend it directly on the Website via their account dashboard or by contacting customer service.

2. The Customer has the right to permanently delete their Account. The removal of the Account is irreversible and results in the deletion of all associated personal data from our active systems.